paul chou
6 min readJul 9, 2020

如何寫好英文Email

是否覺得英文Email 不好寫? 不知道如何開始?開頭要怎麼開? 我之前也因為這個問題困擾許久,尤其是在申請國外研究所的時候必須一直跟admission team詢問問題以及答覆他們的問題,那現在就來展示如何寫一封好的英文Email

我們將英文 email 分成主旨開頭內文結尾署名等五個部分

主旨:要注意這個地方是不可以留白的,應該要簡潔地告訴收件人這封Email的重點是什麼,舉例來說,Question about conditional offer, Invitation for Paul to apply to the ABC Coaching Program, Request to defer for your consideration

主旨:需要注意的點是主旨第一個字一定要大寫而且通常會用名詞形式來寫

開頭:通常來說,我們在學校學到的都是用Dear XX(比較正式第一封給不認識的人)來開頭,我們也可以用Hi(比較熟的人)來開頭,這都是要看你跟收件人的關係來決定要怎麼說,再來就是加上稱謂 Mr.或 Ms以及對方的姓氏舉例來說,Dear Mr. Chou, Dear Colleague

開頭:記住開頭的每一個詞的第一個字都要大寫! 像是 Dear Professor Chen

我個人的習慣在內文之前如果已經比較熟悉對方會是先關心一下對方像是:

Hi there! I hope you’re doing well.

I hope this email finds you safe and well.

I hope you’re having a great week.

I hope all is well.

內文:言簡意賅,直接切入重點 而且每一段要空ㄧ行

舉例來說:

Micheal, your Manager, reached out and asked me to check in with you regarding your plans for 2020 sales promotion. He noticed that……

Are you planning and preparing to arrive on Monday?

Please let me know your plans so that we can ensure everything is prepared on our end to support your planned start date and let me know if you have any questions.

Best regards,

XXXX

小細節注意:

開頭可以先說你是誰,這個取決於你的對象,如果對方不認識你,可以寫說 I am XXX在哪認識的學生ID等等,但是如果對方認識你則可以不用寫因為在Email最後面也會

回覆的時候我會先謝謝他們的來信時間或配合,讓對方感覺到appreciated像是:

Thank you for your message and great question!

Thank you for contacting us

Thank you for your prompt reply

Thank you for your declaration

Thank you for the information

內文最後可以謝謝他們的幫助

Thank you for all your assistance

Thank you for your kind cooperation

Thank you for your attention to this matter

Thank you for your understanding

Thank you for your consideration

— -

Please feel free to contact me if you need any further information

If you require any further information, feel free to contact me

If you have any questions, please feel free to contact me

I look forward to hearing from you soon / meeting you next Tuesday.

I’m looking forward to your reply

附件

提供幾個好講法:

Here’s the information you asked for

I’ve attached a map

You’ll find the attachment below

The requested document is attached to this email

Please see the enclosed contract and let me know if you and your team have any questions

結尾:

提供幾個我平常會講的:

Best regard 或是 Best Regard(都大寫表示更正式)

Best

Thanks

Sincerely

Best wishes

結尾底下空一行,署上全名又或者名就好,這就是取決於你跟對方的關係,如果夠親近的話就用名就可以了,當然如果跟對方不熟就用名跟姓

參考:

http://homepage.ntu.edu.tw/~karchung/BetterEmail.pdf